EKO RIYANTO NURPRASETYO, NIM. A22020242 (2023) GAMBARAN KEPUASAN PASIEN GAGAL GINJAL KRONIK (GGK) DALAM PELAYANAN HEMODIALISA DENGAN BPJS DI RUMAH SAKIT UMUM AGHISNA MEDIKA. Skripsi thesis, UNIVERSITAS MUHAMMADIYAH GOMBONG.
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Abstract
Background: Chronic renal failure is the biggest cause of death. According to the Indonesia Renal Registry (IRR), there were 269 CRF cases in Indonesia in October 2022, with a 58% death rate (157 cases). Treatment failure in HD patients can arise owing to a lack of patient compliance to return to HD visits or a lack of patient satisfaction with the services received. The level of patient satisfaction is critical as a benchmark for determining how well services are implemented in compliance with specified service standards. Research Objectives: To assess the satisfaction of Chronic Kidney Failure (CKD) patients receiving hemodialysis services at Aghisna Medika General Hospital with BPJS. Research Method: A quantitative description serves as the research design. Total sampling is used in the sampling technique. Twenty patients with CRF who received hemodialysis at Aghisna Medika Hospital participated in the study. A questionnaire was employed as a study tool. Research Results: According to the study's findings, the respondents were 46-55 years old (40%), male (85%), and had HD for 1-3 years (45%). Satisfaction of Chronic Kidney Failure (CKD) patients in hemodialysis services with BPJS at Aghisna Medika Hospital The majority of responders (75%) were in the satisfied category. Recommendation: Nurses must continue to improve their services so that HD patients who visit feel satisfied and patients who are unwell or in need of health care will return..
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | Irmawan Andri Nugroho, M.Kep |
| Uncontrolled Keywords: | Satisfaction, Chronic Kidney failure, Hemodialysis, BPJS;Kepuasan, gagal Ginjal Kronik, Hemodialisa, BPJS |
| Subjects: | S1 Keperawatan |
| Depositing User: | Unnamed user with email [email protected] |
| Date Deposited: | 14 Oct 2023 04:21 |
| Last Modified: | 14 Oct 2023 04:21 |
| URI: | http://repository.unimugo.ac.id/id/eprint/2865 |
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